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Refund and Returns Policy
Refunds and Returns Policy
Azchem Resources is committed to providing our customers with the best possible experience. If you are not satisfied with your purchase, we offer a 30-day money-back guarantee.
To be eligible for a refund, your item must be returned in the same condition that you received it. You must also have the original receipt.
To initiate a return, please contact us at azchemresources@gmail.com or +2347069572816. We will provide you with a return shipping label.
Once we receive your return, we will process your refund within 5 business days.
Exceptions to the Refund Policy
The following items are not eligible for refunds:
- Food products that have been opened or used
- Custom-made items
- Gift cards
Shipping Policy
We ship all orders via USPS Priority Mail, Land, or any option suitable to you. The estimated delivery time is dependent on distance and certain factors, but our customer care representative would assist your further when you get to that stage.
International Shipping
We ship worldwide. The shipping cost for international orders varies depending on the destination country.
The estimated delivery time for international orders is 10-15 business days.
Contact Us
If you have any questions about our refunds and returns policy, please contact us at azchemresources@gmail.com or +2347069572816.
Testimonials
Funsho Williams
I've been using Azchem Resources' food flavors for years, and I'm always impressed with the quality and consistency of their products.
Ugochi Udemba
I've been using Azchem Resources' food colors for a few months now, and I'm very happy with them. Their colors are vibrant and easy to use, and they don't taste artificial.